Refund policy

Return Policy

At Cold Sweat, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your order, we offer a hassle-free return policy.

Returns

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

Refunds

Once your return is received and inspected, we will process your refund within 5-7 business days. The refund will be credited back to the original payment method used for the purchase.

Exchanges

If you need to exchange an item, please contact us at support@coldsweat.health with your order details. We will provide you with instructions on how to proceed with the exchange.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at support@coldsweat.health. We will work with you to resolve the issue as quickly as possible.

How to Initiate a Return

To initiate a return, please contact us at support@coldsweat.health with your order details. Our customer service team will provide you with a return authorization and instructions on how to return the item.

Questions

If you have any questions about our return policy, please contact us at support@coldsweat.health. We're here to help!